Q: How/when will I receive my ticket ?
Q: Can I make a booking and pay cash for the ticket on delivery ?
No, cannot. An advance payment is required. To receive a special price ticket like this, all the agents are required to pay for the ticket in advance as well.
Q: What are the payment options?
There are two choices.
Q: Cancellation / Refund ?
The tickets cannot be cancelled or rescheduled.
Alex Holiday will provide a full refund in case we cannot deliver the services to paid clients In case clients request for a refund when it's through no fault of Alex Holiday, there will be a processing fee of 300 Baht
Q: What are the meanings of "join" or "join tour" and "private" or "private tour" ?
Clients who book our join tour please note that:
Alex Holiday is a licensed travel agency, no.11/05925, registered with the Tourism Authority of Thailand (TAT).