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*** No hidden cost. Our prices are cheaper. E-voucher Confirm ***
Our prices include all taxes, VAT and service charges.

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What is SHA?

LOGO SHAThe Amazing Thailand Safety and Health Administration (SHA) project is a result of cooperation between the Ministry of Tourism and Sports, the Tourism Authority of Thailand (TAT), the Ministry of Public Health, the Department of Disease Control, the Department of Health and the Department of Health Service Support, as well as government and private sector organizations involved in the tourism industry. Together they aim to make tourism a part of Thailand’s disease prevention measures and ensure that both Thai and foreign tourists have a positive experience, that they are happy and confident in the sanitation and safety standards of Thailand’s tourism products and services.

Various boards, federations, and associations in the tourism industry are in charge of inspecting the checklist and certifying the result of improving a workplace according to the SHA standards. Workplaces are divided into 10 types: 1. restaurants / diners, 2. hotel, accommodation and meeting place, 3. recreational activity and tourist attraction, 4. transportation, 5. travel agency, 6. health and beauty, 7. department store and shopping centers, 8. sports for tourism, 9. theater, entertainment, and activity, 10. souvenir shop and other shops.

TAT awards SHA certificates, assigns a serial number to successful entrepreneurs, and records it in the database of the list of entrepreneurs who have received the SHA certificate. The TAT can also revoke the SHA certificate if entrepreneurs fail to comply with SHA standards.

SHA provides sanitation and safety standards for tourists. During the re-opening period of establishments or services, tourists and service recipients are asked to provide any suggestions (Post Audit) via the online system provided by TAT, which will be used for further improvement. Establishments will be randomly inspected by the committee.

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Q: How to book tour program ?

There are only 3 steps

  1. Fill in your booking and personal details
  2. Review your information
  3. Go to credit card payment / Paypal

Click any pictures below to see the details.

how to book program1 how to book program2 how to book program3

Q: How/when will I receive my ticket ?

  1. After the payment is made, we will send our voucher to the requested tour/show/accommodaton/service.
  2. After they confirm the voucher, we will send the confirmation to you. You can print the confirmed voucher and present it to the tour/show/accommodation/service staff.
  3. The confirmed voucher can be exchanged for a ticket at the counter of your place of destination.
  4. You will receive our confirmation within one working day after you make the payment. (Office closed on Sunday and Public holidays)

Q: Can I make a booking and pay cash for the ticket on delivery ?

A: No, cannot. An advance payment is required. To receive a special price ticket like this, all the agents are required to pay for the ticket in advance as well.

Q: What are the payment options?

A:  There are two choices.
  • Credit card payment - This is very convenient. You can book and make your payment right away from our website.
  • Bank Transfer - For bank transfer, please contact us via email and our bank details will be sent to you.

Q: Refund ?

A: Alex Holiday will provide a full refund in case we cannot deliver the services to paid clients In case clients request for a refund when it's through no fault of Alex Holiday, there will be a processing fee of 300 Baht

Q: What are the meanings of "join" or "join tour" and "private" or "private tour" ?

A: Clients who book our join tour please note that:
  • The hotel pick-up and drop-off times are fixed according to our prior confirmation email as we have other passengers on the van.
  • The definite number of passengers of each group cannot be confirmed in advance but is limited to the maximum number of seats on the vehicle.
  • The number of persons showing up in your group should be the same as indicated in your booking details. Otherwise, the correct amount of money should be paid before departure or it will result in cancellation of your booking.  
For private tour clients, the vehicle is reserved for your group only. You may contact us in advance if you want to change either the pick-up or drop-off time or if you need to make any change to your program. The details might be changed to suit your requirements as long as it doesn’t cost additional expense.

tatAlex Holiday is a licensed travel agency, no.11/05925, registered with the Tourism Authority of Thailand (TAT).

We are the members of the major travel organizations in Thailand.

TAT Logo 60 Member no.02647 of Association of Thai Travel Agents (ATTA) The Association of Domestic Travel Association of Thai Tourism Marketing: ( ATTM ) Thailand Travel Agents Association Professional Tourist Guide Association of Thailand

Our credentials

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